Case studies

Me on a podium in front of Llais display banners, speaking into a microphone at a lectern.

Case study: keynote speech on citizen voice

January 16, 2026March 16, 2026
Case studies

Who: Llais, Wales’ citizen voice body for health and social care (a public services organisation… Read More »Case study: keynote speech on citizen voice

Black and white photo of feet standing at the edge of a puddle which reflects the sky, buildings, and a passing plane.

A round up of 2025 projects

December 26, 2025January 2, 2026
Case studies, New stuff

Looking back at a year of work and drawing some lessons from the reflective summaries… Read More »A round up of 2025 projects

Photo of microphones and a desk in a recording studio.

Case study: guesting on a sector podcast

November 17, 2025December 26, 2025
Case studies

Who: Llais, Wales’ citizen voice body for health and social care (a public services organisation… Read More »Case study: guesting on a sector podcast

White letters on a black display board spell out "you didn't come this far to only come this far".

Case study: mentoring senior health leaders

November 3, 2025December 26, 2025
Case studies

Who: Cwm Taf Morgannwg University Health Board, as part of a broader Co-production Lab Wales… Read More »Case study: mentoring senior health leaders

One of the pupils' work, a representation of the journey which involves a squiggly timeline and many googly eyes.

Case study: participative programme evaluation

October 30, 2025December 26, 2025
Case studies

Who: CPAG (Child Poverty Action Group), a UK charity working on child poverty. Via a… Read More »Case study: participative programme evaluation

The Three Horizons model as a diagram. The horizontal axis is time, and the vertical axis is "pattern". At the top of the vertical axis, Horizon 1 is the dominant pattern to start with - but business as usual is losing its fit for purpose so the line is declining as time goes on. It doesn't go to zero though as there are elements worth conserving. Horizon 2 starts somewhere in the middle of "pattern" and grows into a strong peak in the middle-term, it is labelled "innovation", and links Horizon 1 to Horizon 3. Horizon 3 starts very low but grows steadily to be the dominant pattern ("viable future") as Horizon 1 is dwindling.

Case study: strategic service review and planning

October 21, 2025October 30, 2025
Case studies

Who: Social Care Wales, who work with people who use care and support services, and… Read More »Case study: strategic service review and planning

A collage of 6 photos in one panel - one shows the box of flatpacked cardboard bricks that I took delivery of, with one folded and 3D, sat on top of the pile. It's a bit bigger than my hand. Four photos show stacks of decorated and customised bricks at the workshop, people stacked them in columns, walls and bridges on their tables. The final photo is two croissants and a cup of coffee.

Case study: EDI workshop on difference

October 9, 2025October 28, 2025
Case studies

Who: Groundwork North Wales, a community and sustainability charity (linked into the wider Groundwork network… Read More »Case study: EDI workshop on difference

Case study: guest lecture on systems change

September 30, 2025October 1, 2025
Case studies

Who: Black Mountains College, for their Systems Change course (2nd year) students. My role: I… Read More »Case study: guest lecture on systems change

Infographic. "At Pobl this is what FREDIE means to us" F - Fairness for all is a reality, regardless of background or circumstances R - Respect for all is the norm and we will not tolerate any form of discrimination against customers or colleagues E - Equality of opportunity is embedded in the decisions we take and everything we do D - Diversity is celebrated and our colleagues and customers feel that they belong I - Inclusion is widely understood, where all colleagues are committed to inclusive behaviours and policies and where customers feel valued and listened to E - Engagement, where there is a positive emotional attachment between our colleagues and their work; where our customers are consulted and play a key role in shaping our services

Case study: EDI strategy day

September 9, 2025October 28, 2025
Case studies

Who: Pobl Group, a large housing association with stock across 14 of the 22 local… Read More »Case study: EDI strategy day

Case study: all staff strategic away day

June 17, 2025October 5, 2025
Case studies

Who: Age Connects Morgannwg, a charity supporting older people in RCT, Bridgend and Merthyr Tydfil.… Read More »Case study: all staff strategic away day

A photo of a phone screen, with a dictionary app open at the word "culture"

Case study: cultural competence e-learning module

May 5, 2025October 5, 2025
Case studies

Who: Tai Pawb, the people who advance equality & social justice in the housing sector… Read More »Case study: cultural competence e-learning module

Case study: Accolades 2025, “partnerships” category

May 1, 2025June 7, 2025
Case studies

Who: Social Care Wales, for their 2025 Accolades, which highlight and celebrate good practice across… Read More »Case study: Accolades 2025, “partnerships” category

A rainforest landscape: in the middle, a stream runs over large boulders towards the camera. On either bank, a mix of trees with young shoots, above vibrant undergrowth. There are bracken and ferns on the right bank, and more mosses on the left bank.

Case study: governance and strategic framework development

April 16, 2025June 29, 2025
Case studies

Who: The Alliance for Wales’ Rainforests, a collaborative partnership of organisations whose remit is to… Read More »Case study: governance and strategic framework development

Two women are sat outdoors at a small table near a lake. They are talking and giggling. They both are wearing headscarves, long-sleeved tops and watches. One wears glasses. Between them on the table, a decorative lantern and a pot of flowers.

Case study: cultural competence training

March 31, 2025June 7, 2025
Case studies

Who: As an associate of Tai Pawb, designing and delivering in-house training for the Public… Read More »Case study: cultural competence training

Screenshot of a slide showing the different roles of researchers in connection with co-production and complexity. On one line: doing for / complicated We know what questions we are researching Research professionals as experts Community members as research subjects On the other line: doing with / complex We're not sure (yet) what the question should be Research professionals as facilitators Community members as co-researchers

Case study: co-production training for universities

March 24, 2025December 26, 2025
Case studies

Who: As an associate of the Co-production Lab Wales, I delivered a session at Cardiff… Read More »Case study: co-production training for universities

Case study: co-production masterclass

February 19, 2025June 5, 2025
Case studies

Who: As an associate of the Co-production Lab Wales, I delivered three co-production training sessions… Read More »Case study: co-production masterclass

A long view of the workshop room, with three tables of participants deep in conversation around a flipchart template, and at the end the screen with the task instructions, and me!

Case study: #NotWestminster2025

February 15, 2025June 7, 2025
Case studies

Who: #NotWestminster, a voluntary collective and a free annual event for people who are interested… Read More »Case study: #NotWestminster2025

Photo of a demonstration. There are many people in the street, wearing raincoats and carrying open umbrellas. In the foreground, we see the back of a person's head wearing a red hood, and their raised arm holding a cardboard sign which reads: "It's a privilege to educate yourself about racism, instead of experiencing it!!!"

Case study: EDI and anti-racism training

February 12, 2025June 7, 2025
Case studies

Who: As an associate of Tai Pawb, delivering in-house Equity, Diversity and Inclusion (EDI) training… Read More »Case study: EDI and anti-racism training

An arty black and white photo of 5 traditional wooden chairs with straw seats, strung along a wire like laundry, pointing in different directions.

Case study: facilitation skills for chairs

January 8, 2025October 5, 2025
Case studies

Who: Wales Environment Link (WEL), a network of environmental, countryside and heritage NGOs (non-governmental organisations)… Read More »Case study: facilitation skills for chairs

A group photo of one of the Environmental Leadership Programme cohort of young people, taken in a large hangar.

Case study: power, privilege and identity

January 7, 2025June 7, 2025
Case studies

Who: The West Midlands Environmental Leadership Programme, which is run by Shropshire Wildlife Trust and… Read More »Case study: power, privilege and identity

A hand holding a pencil is making n otes on a table littered with papers, notebooks and a cup of coffee.

A round up of 2024 projects

December 29, 2024December 26, 2025
Case studies, New stuff

Looking back at a year of work, and drawing some lessons from the reflective summaries… Read More »A round up of 2024 projects

Photo of a sign in Stowbridge, showing within a horseshoe a windmills, an industrial wheel, a bridge, someone ploughing a field with horses, and a blacksmith at work.

Case study: learning sessions on co-production

December 4, 2024December 23, 2024
Case studies

Who: As an associate for Platfform, I worked with Julian Support as part of the… Read More »Case study: learning sessions on co-production

A bumblebee sitting on top of a carrot flower type plant: a cluster of small white blooms densely packed in an umbrella shape.

Case study: community engagement on wildlife and biodiversity

October 22, 2024April 8, 2026
Case studies

Who: The Bumblebee Conservation Trust The brief: Engaging with under-represented communities along the Carmarthenshire coastline,… Read More »Case study: community engagement on wildlife and biodiversity

Screenshot of a slide that reads "tools for conversations" on a background image of a tub of coloured pencils

Case study: how to have difficult conversations (learning session)

October 1, 2024December 26, 2025
Case studies

Who: Barod, who provide support to people and their families around drug and alcohol use.… Read More »Case study: how to have difficult conversations (learning session)

6 sheets of A3 paper with the same draft process flow printed on, scribbled over and annotated by various groups, and 2 copies of the A4 sheets of questions they were asked to consider in analysing and improving the draft model. All the comments are highlighted in grey or orange to indicate they've been transferred to the final document.

Case study: co-designing a workflow through a hybrid workshop

September 16, 2024December 24, 2024
Case studies

Who: A Welsh Government policy team, who are setting up a co-production advisory group to… Read More »Case study: co-designing a workflow through a hybrid workshop

The visual recording of the event by Laura Sorvala, showing the different conversations we held and what themes were covered.

Case study: facilitating a strategy review

September 12, 2024June 30, 2025
Case studies

Who: The Gwent Regional Partnership Board (RPB) In Wales, RPBs bring together health boards, local… Read More »Case study: facilitating a strategy review

Case study: young people’s engagement in policy consultation

September 2, 2024June 30, 2025
Case studies

Who: Welsh Government policy team in the Health, Social Care and Early Years group. The… Read More »Case study: young people’s engagement in policy consultation

A photo of the roundhouse: the walls are covered in a link pink render, and the living roof has grasses and plants growing out of it. There is a wooden veranda around the outside, with half a dozen steps leading up to it. It looks out across trees, fields and hills. From this angle, it seems like a rural setting - hidden behind the roundhouse is the sprawl of the city of Bristol.

Case study: nature and mindfulness workshop

August 23, 2024August 24, 2024
Case studies

Who: WeCanMake, a neighbourhood test-space in Bristol for imagining and making new ways to create… Read More »Case study: nature and mindfulness workshop

Summary graph from the 7 events, showing a cloud of red dots (captured at the start of the events) and green dots (captured at the end of the events), with a larger red dot showing the average of all events, and likewise for green. The axes of the graph are people's understanding of of the value lived experience in mental health, and their confidence in working with lived experience in mental health. The green dot (at the end) is higher and further along than the red dot (at the start), indicating a slighth increase in understanding and a large increase in confidence.

Case study: events design and facilitation

July 18, 2024September 24, 2024
Case studies

Who: Health Education and Improvement Wales (HEIW), the strategic workforce body for NHS Wales. The… Read More »Case study: events design and facilitation

Presentation slide covering Values in action; on the left, co-production values, and on the right, what they look like in action. Value all participants, and build on their strengths. - Enable everyone to participate fully (equity); people must feel safe, valued, heard, understood. Develop networks across silos. - Work across boundaries and hierarchies. Pay attention to those outside of traditional systems. Do what matters for the people involved. - Listen to understand people’s context and experience first, before bringing your agenda. Build relationships of trust and share power. - Share ideas, make decisions together, test things, give (and take) honest constructive feedback. People can be change makers, and organisations become enablers. - Use positional power to remove barriers, and change the rules and permissions.

Case study: learning session on power and co-production

July 15, 2024August 27, 2024
Case studies

Who: Platfform (the mental health and social change people), as part of the New System… Read More »Case study: learning session on power and co-production

Visual from the Relationships Project website representing layers of permissions and enabling factors, with people interacting at different levels.

Case study: facilitating a “kitchen table conversation”

July 15, 2024August 24, 2024
Case studies

Who: The Relationships Project, for their event in Birmingham on 12th July 2024, about “Changing… Read More »Case study: facilitating a “kitchen table conversation”

Case study: strategic board and team away day

June 21, 2024August 31, 2024
Case studies

Who: Tai Pawb, who promote equality and social justice in the housing sector in Wales.… Read More »Case study: strategic board and team away day

Photo of street art on a public bench in Brighton. Above the bench, the wall is painted in abstract shapes that look like pebbles of different shapes and colours. White text overlaid reads: "Our differences don’t have to divide us."

Case study: learning session on conflict and dialogue

June 15, 2024September 22, 2024
Case studies

Who: Cardiff and Vale Drug and Alcohol Service (CAVDAS) CAVDAS is an Alliance bringing together… Read More »Case study: learning session on conflict and dialogue

A slide from my presentation describing the challenges and opportunities for researchers working with voluntary sector or cultural sector organisations. On the left: be sensitive to their context With matching statements on the right: offer solutions The challenges are: Funding and resourcing - what can you add so they're not out of pocket (e.g. cover volunteer expenses) Time and capacity - you bring your own time and capacity for this project / event Strategic priorities and objectives - find common ground and aligned objectives (e.g. target audiences) And at the bottom, the opportunities: Lots of goodwill, passion and commitment! - And you bring yours too! (heart emoji)

Case study: learning session on partnership working

May 16, 2024June 5, 2025
Case studies

Who: Being Human Festival, the UK’s national festival of the humanities (every year for a… Read More »Case study: learning session on partnership working

A campaign banner from Cardiff Women's Aid. The photo is taken at night, and shows a woman wrapped up in a coat, hat and scarf, standing outside in front of a Christmas tree lit up with fairy lights. She's got her arms crossed and is looking downwards, with a somber and reflective facial expression. The text reads: "No woman or child should experience abuse this Christmas. Give the gift of support and help change a woman's life."

Case study: staff engagement in developing a mentoring framework

April 3, 2024August 25, 2024
Case studies

Who: Cardiff Women’s Aid The brief: Develop an internal mentoring programme for staff and volunteers… Read More »Case study: staff engagement in developing a mentoring framework

A photo of a mother carrying her baby and walking past a brightly coloured wall.

Case study: user engagement and feedback on a draft resource

March 31, 2024September 24, 2024
Case studies

Who: The Cwm Taf Morgannwg Early Years Transformation team, a statutory task and finish team… Read More »Case study: user engagement and feedback on a draft resource

Case study: strategic stakeholder engagement

March 31, 2024August 25, 2024
Case studies

Who: The Nature and Us team at Natural Resources Wales: Nature and Us (Natur a… Read More »Case study: strategic stakeholder engagement

A photo across the estuary of the Dyfi river, with a wooded hillside in the background, scrubland and fields closer, and marshland in the foreground. A flock of Canada geese are settled in the shallow water.

Case study: strategic governance workshop

March 25, 2024August 25, 2024
Case studies

Who: Dyfi Biosphere Reserve Wales – a partnership of local organisations from the area in… Read More »Case study: strategic governance workshop

I am standing at the front of the room, in front of two flipchart stands, speaking into a microphone. You can see two of the participant tables, on the one closest to the photographer is the number 1, and a sign language interpreter is translating what I'm saying.

Case study: facilitating an inclusive strategic meeting

October 3, 2023February 17, 2025
Case studies

Who: KiNETIC (Kirklees Disability Equality Network), a network for disabled people in Kirklees, and the… Read More »Case study: facilitating an inclusive strategic meeting

Opening title screen of the project video, which reads "The future of our forest", with an image of people in a hillside forest silhouetted agaist the horizon. Video produced by Mud and Thunder.

Case study: co-designing a Future Forest Vision in the Upper Rhondda

May 26, 2022June 27, 2025
Case studies

Who: The project was hosted by third sector organisation Welcome to our Woods, in Treherbert… Read More »Case study: co-designing a Future Forest Vision in the Upper Rhondda

Atlantic College seen from the air. In the foreground, historical buildings with castle-like crenellations. Further back, more modern buildings, with plenty of green spaces in between. All around are fields and trees, and off on the edge is the sea.

Case study: co-designing a staff housing policy

April 9, 2021August 25, 2024
Case studies

Who: Atlantic College, an international boarding school in Wales. The brief: Two co-design workshops with… Read More »Case study: co-designing a staff housing policy

A wide path follows a fortification wall, and is lined on the other side by a row of trees on a grassy bank. There is a slate plaque on the wall carrying some text that's too small to read as well as the name "Captain's Walk", and underneath the plaque is a green bench.

Case study: facilitating a #BLM Town Talk

August 27, 2020August 26, 2025
Case studies

Who: Brecon Town Council, 15 councillors serving approximately 8,000 residents in this historic town on… Read More »Case study: facilitating a #BLM Town Talk