organisational learning

Photo of microphones and a desk in a recording studio.

Case study: guesting on a sector podcast

November 17, 2025December 26, 2025
Case studies

Who: Llais, Wales’ citizen voice body for health and social care (a public services organisation… Read More »Case study: guesting on a sector podcast

A pink post-it note on the last page of The Tiger Who Came For tea book, that reads “Denouement, We return to the world forever changed”.

Reading 10 (October 2025)

October 26, 2025March 16, 2026
Reading

This week’s 12 links: My time to read: 1 hour Image credit: Sam Villis on… Read More »Reading 10 (October 2025)

A "Stacey Matrix". X axis is "realisation", which runs from clear to unclear. Y axis is "requirements", which runs from clear to unclear. Clear realisation x clear requirements = simple. Medium realisation x medium requirements = complicated. Unclear realisation x unclear requirements = complex. Beyond that, in the top right hand corner: chaos.

Reading 2 (July 2025)

July 6, 2025March 16, 2026
Reading

This week’s 12 links: My time to read: 1 hour Image credit – Dr Stefan… Read More »Reading 2 (July 2025)

Presentation slide covering Values in action; on the left, co-production values, and on the right, what they look like in action. Value all participants, and build on their strengths. - Enable everyone to participate fully (equity); people must feel safe, valued, heard, understood. Develop networks across silos. - Work across boundaries and hierarchies. Pay attention to those outside of traditional systems. Do what matters for the people involved. - Listen to understand people’s context and experience first, before bringing your agenda. Build relationships of trust and share power. - Share ideas, make decisions together, test things, give (and take) honest constructive feedback. People can be change makers, and organisations become enablers. - Use positional power to remove barriers, and change the rules and permissions.

Case study: learning session on power and co-production

July 15, 2024August 27, 2024
Case studies

Who: Platfform (the mental health and social change people), as part of the New System… Read More »Case study: learning session on power and co-production

Case study: strategic board and team away day

June 21, 2024August 31, 2024
Case studies

Who: Tai Pawb, who promote equality and social justice in the housing sector in Wales.… Read More »Case study: strategic board and team away day

Double exposed photo of a crowd of people, they are captured in several positions at once.

On movement building

July 22, 2019August 31, 2024
Archive (old posts)

(Originally published on Medium.) It’s an asymmetrical game, with tons of behavioral research working against… Read More »On movement building

A vinyl sign looking like a street sign of a red circle around a silhouette walking, has a sticker saying "TRUST" pasted over the silhouette's head.

Trust enables magic at work

July 11, 2019August 31, 2024
Archive (old posts)

(Originally published on Medium.) Krulak’s Law states that the future of an organization is in… Read More »Trust enables magic at work

Photo of part of the page of a book, which reads: I tend, however, to agree with Dixon (2000). One myth, observes Dixon, is that (starts quote): [T]he exchange of knowledge happens only in organizations that have a noncompetitive or a collaborative culture. It follows that the first thing you have to do is fix the culture and then get people to share. But I have found that it's the other way around. If people begin sharing ideas about issues they see as really important, the sharing itself creates a learning culture. I have, of course, inserted an important caveat in that sentence: "about issues they see as really important."

Sharing ideas creates a learning culture

July 10, 2019August 31, 2024
Archive (old posts)

(Originally published on Medium.) Fix the culture in order to get people to share…? Not… Read More »Sharing ideas creates a learning culture

Photo on a wall painted a deep matt navy blue, with large yellow lettering: LEAP before you LOOK - BLACK MOUNTAIN COLLEGE - 1933 - 1957

Art produces citizens

July 7, 2019August 31, 2024
Archive (old posts)

(Originally published on Medium.) Lifted from Austin Kleon’s list of unschooling posts: If you’ve never… Read More »Art produces citizens