Skip to content

Reading 10

  • Reading

This week’s 12 links:

  1. Telling the story of your project… using The Tiger Who Came to Tea. (Post on Medium by Sam Villis) – a really nice format for a short workshop helping people to tell the story of their project or case study in an engaging way. Kinda wish I’d read this a month ago as I’ve been supporting one of my mentees with a presentation of their project and this would’ve been neat to play with! 🙂 Never mind, we managed anyway. Saving this for future reference.

    Tags: facilitation

  2. Four Ingredients for Organisational Transformation. (Post on Medium by Manel Heredero of Ouishare) – four factors that should be considered in any initiative that aims at changing the culture of any company:
    * openness (promotes participation)
    * informality (generates trust)
    * experimentation (produces emergence)
    * knowledge sharing (allows for scale)

    Tags: culture change, organisational learning

  3. Dead link which was for “The empathy experiments: 8 lessons learned at HMRC digital”.
  4. Dead link which was for a Locality report on Diseconomies.
  5. Dead link for a blog post on the Collaborate CIC website titled “What can we do together that we can’t do apart?”
  6. ‘Hard to reach’ or ‘easy to ignore’? Promoting equality in community engagement – Evidence review (December 2017). A paper on the What Works Scotland website. “Inequalities in health, wealth, income, education and so on, can be arguably seen as stemming from inequalities in power and influence. Therefore, community engagement processes can simply reproduce existing inequalities, unless they are designed and facilitated to distribute influence by ensuring diversity and inclusion.”

    Tags: community, power, EDI

  7. How to establish and manage a systematic community feedback mechanism. (Document on the IFRC website.) This step-by-step guide aims at supporting Red Cross and Red Crescent staff and volunteers to establish and manage a systematic community feedback mechanism using the Ground Truth Solutions’ Constituent Voice(TM) methodology. (Focuses on surveys as a research method for data collection and analysis.)

    Tags: research

  8. How to manage risk when co-producing services. (Post on the Zurich website.) At NCVO 2019, Matt Hardwick, a Zurich strategic risk consultant, gave a presentation about managing risk. He explained how developing a positive risk culture can create the right environment to embrace the uncertainty associated with co-design projects and help achieve positive results.

    Tags: co-production

  9. Towards the idea that complexity IS a theory of change. (Blog post by Chris Corrigan.) “If funders believe that all problems can be solved with predictive planning and a logic model adhered to with accountability structures, then they will constrain grantees in ways that prevent grantees from actually addressing the nature of complex phenomena. Working with foundations to change their grant forms is hugely rewarding, but it needs to be supported with change theory literacy at the more powerful levels of the organization and with those who are making granting decisions.”

    How to address complex problems in the world of social change?
    * Describe the current state of the system.
    * Ask what patterns are occurring in the system.
    * Ask yourself what might be holding these patterns in place.
    * Determine a direction of travel towards “better.”
    * Choose principles that will help guide you away from the current state towards “better.”
    * Design actions aimed at shifting constraints and monitor them closely.
    * Evaluate the effectiveness of your principles in changing the constraints in the system.
    * Monitor and repeat.

    Tags: complexity, systems change

  10. 7 questions you should ask to develop effective communication at work. (By Michael Bungay-Stanier on the Asana blog.) “Sometimes the best way to have a constructive conversation is to give a little less advice and ask a few more questions.”

    * The kickstart question: What’s on your mind?
    * The AWE question: And what else?
    * The focus question: What’s the real challenge here for you?
    * The foundation question: What do you want?
    * The lazy question: How can I help?
    * The strategic question: If you’re saying yes to this, what are you saying no to?
    * The learning question: What was most useful for you?

    Tags: facilitation, mentoring, dialogue, reflection

  11. Deep Listening on the What Matters To You? Scotland website. “One of the main aims of the ‘WMTY?’ approach is to help us develop a greater desire to simply listen, to listen deeply and to understand. ‘WMTY?’ conversations provide an opportunity to stop and think a little more about how we are listening, who we are listening to and what we are doing as a result.”

    * Active listening
    * Levels of listening

    Tags: listening

  12. IRISS Co-production Project Planner. A lovely resource that I have in hard copy, nice to have the link to point other people towards it as well.

    Tags: co-production

My time to read: 1 hour


A pink post-it note on the last page of The Tiger Who Came For tea book, that reads “Denouement, We return to the world forever changed”.

Image credit: Sam Villis on Medium