(Originally published on the Co-production Network for Wales knowledge base.)
A number of terms are used in the field of engagement, often interchangeably, and frequently with different meanings depending on who is using them; so it is always useful to clarify and agree what we mean when we’re at the start of a process. We thought it would be useful for us to share the definitions we use at the Co-production Network for Wales; they reflect current good practice in engagement, co-production and involvement in the Welsh public services context.
Click on these links to open the pdfs in a new tab: glossary in English | glossary in Welsh.
